Tuesday, February 1, 2011

Classification of Hotels on the basis of facilities

1 star Hotels  

  •  Permanent building with yard, garden and should have parking arrangements.
  • Clean and comfortable rooms with basic furniture.
  • Restaurant should be clean and hygienic.
  • 25% staff should be involved in service and production sector should be trained.


2 star Hotels

  • Better facilities as compare to 1 star hotels.
  • There shall be safe deposit locker.
  • There shall be information desk.
  • Television should be present in some rooms.
  • 50% staff involved in service and production should be trained.
  • 25% service staff should have the knowledge of the foreign language.
  • 80% managers should have diploma in hotel management.
  • At least 20 bed rooms should be present in two star hotels.

3 star Hotels

  • There should be at least 30 rooms.
  • T.V. in all rooms.
  • Air condition should be present in each rooms.
  • 25% front line staff should be able to speak and write in English.
  • Popular uniform should be provided to staff.
  • Telephone with direct local call facilities in each rooms.
  • Travel desk should be present.
  • Some extra rooms and bath rooms supplies should be present in each rooms.

4 star Hotels
  • At least 50 rooms should be present.
  • Coffee shop, bar, swimming pool, health club, hair drier, hair dressing, and beauty saloon should be present.
  • 24 hours room service and staff on duty should be present.
  • Hotel should be well decorated and furnished.  
  • World wide telephone communication in each rooms.
  • Baby sitting service should be available.
  • A/C, minibar, T.V, safe deposit should also present in each rooms.
  • 75% staff should be well trained.

5star Hotels
  • There should be at least 70 rooms.
  • Better facilities and quality service compared to  4 star Hotels.
  • There should be arrangement of minimum 2 superior/ speciality restaurants.
  • All the staffs should be well trained.
  • Shopping arcade should be present.
  • There shall be arrangement of sports facilities like squash court, tennis court, table tennis, snooker etc.
  • Swimming pool, casino should be present.