Star Ranking

In addition to the approval of the hotel project at the planning stage from the point of view of its suitability for foreign tourists, the hotel on completion is inspected as a functioning establishment or approval and placement in the appropriate "star" category. There are five such categories ranging from 5 star for hotels which offer luxury features, to one star for hotels which offers adequate standard of comfort and cleanliness. for the guidance of entrepreneurs in planning a hotel to qualify for a particular category, the government dearly lays down the facilities expected of establishments in each category.

A detailed study and analyses of the whole system of classification prevalent in various countries shows that there are no uniform criteria at the international level for grading and classification of hotels. When inquired the reaction of the tourists, it was pointed out that it is more important to list facilities alone with the rates fixed, thereby giving them the choice to select. Quality is more important to them than the physical aspects of the hotel.

Many hoteliers pointed out that the star system creates an impression of luxury and waste an artificial label with unwanted connotations. material criteria are unsatisfactory. These criteria's 30 not contain any build in guarantees. Facility wise, a hotel will not merit any consideration of, for instance, it does not employ sufficient personnel. Quality of services is very important consideration. After all, hotels constitute a service industry.

Hotel

Common Law states that a "hotel is a place where all who conduct themselves properly,and who being able to pay for their entertainment, are receives, if there be accomodation for then, and who without any stipulated engagement as to the duration of their stay or as to the rate of compensation are whilw there, supplied at a reasonable cost with their meals, lodging and other srvices and attention as are necessarily incident to the use as a temporarily home."

A hotel may be called as an establishment where primary business is to provide to the general public lodging facilities and which may also furnish one or more of the various services such as food and beverage, laundry, uniformed services etc. Hence, hotel can also be called as home mutiplied by commercial activities.

The term hotel was used in England in about 1760. British law as a" place where a bonafide traveller can receive a food and shelter, provided he is in a fit position to pay for and in fit condition to be received" defines hotel or inn.