Types of plans

Most of the hotels generally run on plan system. There are various types of plan, which are internationally recognized. Hoteliers according to their convenience or the policy of the management can adopt these. The list in which the prices of the hotel services are incorporated is known as hotel tariff. On the basis of tariff pattern hotel are divided as follows:

European Plan
In this case only the lodging i.e. bed is offered. thus the charges are made for lodging only.The client is free to take teas,breakfast,and meals in the hotel. He has a choice of eating at any good restaurant. The guest is booked to pay for lodging and is charged separately for all other things or services he enjoys or consumes. This system is generally followed by youth hostels or hotels which are situated in metropolitan cities. European plan hotels fix the prices of rooms separately so that guests may either have their meals in the hotel dining at its regular prices or go to the other restaurant. In India most of the hotels are being run on European Plan. Almost all the public sector hotels are run on this basis.

Continental Plan
In the case of continental plan bed and breakfast are included in the charges. Thus bed is offered along with breakfast and the client is, however, free to take his meal and tea as he likes. Thus the guest tariff includes lodging and breakfast and for other he is separately billed.

American Plan
Hotel where American Plan is prevalent, board lodging is provided in the charge. The tariff fixed includes board and lodging. It is an all inclusive full board tariff. Accommodation and three meals daily are included in the price of room. It includes bed, breakfast and two principal meals and evening tea. It does not include 'EMT nor coffee after lunch, or dinner. The needs are usually 'table d hote'. It is also known as 'full pension'.
this means that guests day ends about 24 hours after his arrival that is, the guest arriving between lunch and dinner is entitled to retain his rooms until the next afternoon and to have dinner the first night and breakfast and lunch the following day for the fixed rate.
The American Plan was started in the 1930's and 40's when "Americans were churning around the west, the upstart cities were springing up".The American Plan specially suited the resorts where families might stay for the season and many resorts even to day operate on the American Plan.

Modified American Plan
The tourists mostly prefer this plan, as it is comparatively flexible. It is offered in most of the good hotels and is normally by arrangements. It includes hotel accommodation, breakfast and either lunch or dinner in the price of the room. Thus, in this type of accommodation bed and breakfast and along with it one principal meal, lunch or dinner, at the client is also included. It generally includes continental breakfast and either 'table d' hote' lunch or dinner in the room rates. It is also known as 'demi pension'.

Bermuda Plan
This plan includes room rate and American breakfast. This plan is popular in the commercial hotels.

Go Plan
This facility is offered by hotel chain where guests can make reservation for another hotel belonging to the same chain and after the period of various chain at various properties. The guest can finally settle his bill at the last hotel.

Front office operation

Introduction:
Front office is also known as the face of the hotel. It is the first guest contact area and also the nerve center of the hotel. All the activities of the front office are geared towards supporting guest transactions and services.

Front office operations
The major functions that is performed as a part of the room division department are:
1.Reservation, registration, room and rate assignment.
2.Fulfills guests services and updates room status.
3.Maintains and settles guest accounts.
4.Creates guest history records.
5. Develops and maintains a comprehensive database of guest information.
6.Coordinates Guest services.

The sole priority of the Room Division Department is ensuring Guest Satisfaction, which happens when, guest expectations match the hotel provides.

In order to achieve Guest Satisfaction, front office department should prepare:
1.Careful designed front office organization chart.
2.Comprehensive goals, strategies and tactics.
3.Planned work shifts.
4.Well designed job description.
5.Well designed job specifications.


Layout of Front Office Department

GUEST CYCLE
Guest cycle describes the activities that each guest passes by from the movement s/he calls to communicate a reservation inquiry till s/he departs from the hotel. For eg. pre arrival, arrival, occupancy and departure. Each stays of guest cycle is associated guest service and guest accounting activities.

1.Guest cycle
Registration, reservation, occupancy, departure and history.

2.Guest account
Establishment of credit, posting charges, night auditing and settlement of account.

A. Per - arrival
At per arrival stage the hotel most create for every potential guest a reservation record. Doing this initiates the hotel guest cycle. Moreover reservation record help personalize guest services and appropriate schedule needed staff and facilities.
The reservation department should complete all the per-registration activities and prepare guest folios. Doing so will eventually maximize room sells by accurately monetizing room availability and forecasting room revenue.

B.Arrival
At arrival stage registration and rooming functions take place and the hotel establish a business relationship with guest. The check i clerk should determine the guest reservation. Later s/he shall prepare a registration record or make the guest sign the already printed per-registration record.

Registration record can be used for various purposes
Satisfy guest needs
Forecast room occupancy
Settle guest account
Establish guest history record at checkout
Assign a room type and a room rate for the guest

C. Occupancy
At the occupancy stage the front office department shall coordinate guest services in a timely and accurate manner. Moreover guest service in a timely and accurate manner. Moreover, front office staff encourage repeat guest by paying a guest attention to guest complains. This is ensured by placing complaints and a suggestion cards in every public place and revenue centers in the hotels. Moreover the hotel shall, at least on a daily basis, collect comment cards, proceeds with their analysis and provide positive feedback to guest as soon as possible.

D. Departure
At the departure stage the guest is walk out of the hotel. Moreover front office staff creates guest history record. Finally cashiers settles guest account outstanding balances. In general a proper check out occurs when the guest vacates the room. Receive an accurate settlement of the guest account. Returns room keys leave the hotel.
At departure check out personnel guest to consider returning to the hotel on any future date thats why cashier acts like a true salesperson and might eventually accept guest future reservation. Thats why the stage of a guest cycle become really a guest cycle. if at departure the guest account isn't fully settled then late charges accumulates. In such an undesired case, the responsibility of collection lies within the accounting department, however the front office department shall provide all necessary type of information to make their collection easier and quicker.



SOME MORE PICTURES OF FRONT OFFICE

Classification of Hotels

According to the type of plan(tariff pattern)
American Plan(AP)
European Plan(EP)
Continental Plan(CP)
Modified American Plan(MAP)
Go plan
Bermuda Plan

According to the size
Small hotels: 25 rooms or less
Average hotels:25 rooms to 90 rooms
Above average hotels:80 rooms to 250 rooms
Large hotels: 250 rooms and above

According type of patronage
Hotels catering to women only
Hotels catering to families only
Hotel catering to commercial men only
Hotel catering to high society
Hotel catering to retired people only
Hotel catering to students only

According to visitors stop over
Transit hotels
Semi transient hotels
Residential hotels

According to the length of operating period
Seasonal hotels
Two-seasonal hotels
Entire year hotels

According to their location
Resort hotels
Suburbs hotels
Airport hotels
Sea side hotels
Transient hotels
Country hotels
Floating hotels
City hotels
Highway hotels
Town center hotels
Space hotels
Hill or mountain hotels
Boa tels
Inland hotels

According to the purpose
International hotels
Commercial hotels
Hostels
Business hotels
Holiday hotels
Resort hotels
Motels
Inns
Clubs
Convention hotels

According to the degree of comfort
Low class hotels/budget hotels
Middle class hotels
Luxury hotels
or
One star hotels
Two star hotels
Three star hotels
Four star hotels
Five star deluxe hotels
or
A class hotels
B class hotels
C class hotels
D class hotels
or
Modern hotels
Comfort hotels
Deluxe hotels
or
Tourist class hotels
Standard hotels
Super class hotels

According to its relationship with transport
Motels
Motor hotels
Railway hotels
Airport hotels
Floating hotels

According to facilities and amenities
Luxury
Quality
Standard
Basic

According to ownership and management
Independent hotels
Chain/group hotels
Private hotels

Star Ranking

In addition to the approval of the hotel project at the planning stage from the point of view of its suitability for foreign tourists, the hotel on completion is inspected as a functioning establishment or approval and placement in the appropriate "star" category. There are five such categories ranging from 5 star for hotels which offer luxury features, to one star for hotels which offers adequate standard of comfort and cleanliness. for the guidance of entrepreneurs in planning a hotel to qualify for a particular category, the government dearly lays down the facilities expected of establishments in each category.

A detailed study and analyses of the whole system of classification prevalent in various countries shows that there are no uniform criteria at the international level for grading and classification of hotels. When inquired the reaction of the tourists, it was pointed out that it is more important to list facilities alone with the rates fixed, thereby giving them the choice to select. Quality is more important to them than the physical aspects of the hotel.

Many hoteliers pointed out that the star system creates an impression of luxury and waste an artificial label with unwanted connotations. material criteria are unsatisfactory. These criteria's 30 not contain any build in guarantees. Facility wise, a hotel will not merit any consideration of, for instance, it does not employ sufficient personnel. Quality of services is very important consideration. After all, hotels constitute a service industry.

Hotel

Common Law states that a "hotel is a place where all who conduct themselves properly,and who being able to pay for their entertainment, are receives, if there be accomodation for then, and who without any stipulated engagement as to the duration of their stay or as to the rate of compensation are whilw there, supplied at a reasonable cost with their meals, lodging and other srvices and attention as are necessarily incident to the use as a temporarily home."

A hotel may be called as an establishment where primary business is to provide to the general public lodging facilities and which may also furnish one or more of the various services such as food and beverage, laundry, uniformed services etc. Hence, hotel can also be called as home mutiplied by commercial activities.

The term hotel was used in England in about 1760. British law as a" place where a bonafide traveller can receive a food and shelter, provided he is in a fit position to pay for and in fit condition to be received" defines hotel or inn.

4 Star Hotels in Nepal

1. Hotel Himalaya( Kupondol, Kathmandu)

Nestling in a verdant valley is the fascinating city of Kathmandu, the capital of Nepal, and its sister cities, the medieval and mystical Patan and Bhaktapur. Ten minutes from Katmandu's city center and adjacent to Patan and Bhaktapur lies the Hotel Himalaya. Elevated on the hill amid an expansive garden, the hotel offers first class service, accommodation and breathtaking scenery. The views are not only of the valley and its surrounding hills but, on clad peaks of the high Himalayas.

Ideally situated for both, business and tourists interests, the Hotel Himalaya features 100 well appointed modern rooms and suites, two restaurants serving excellent multi-cuisine, terrace and garden dining, lobby lounge, cozy cocktail bar, and all the amenities expected of a fine establishment. All this coupled with gracious service and warm hospitality.

We appoint twin and double deluxe rooms with full amenities. Garden and mountain view and many with balconies.

A perfect rendezvous for business or pleasure. Offering light snacks to multinational cuisine to be enjoyed with views of the alluring hills, mountains, and expansive garden.

Full fledged service for the business traveller's needs including secretarial assistance.

A tranquil oasis to relax the choicest of cocktails.

Meeting and event facilities to accommodate 200 to 500 persons for conferences, banquets, and receptions and 700 persons for garden parties. Smaller meeting and rooms available.

Guest may enjoy s cool dip in the crystal clear swimming pool or a hard won game played on the clay tennis court. Children's pool and play area also on site. Beauty Salon and Barber Shop available.

2. Grand Hotel( Tahachal, Kathmandu)

Kathmandu valley is the cultural hub of Nepal where the ancient religions, Hinduism and Buddhism have coexisted in perfect harmony. The valley abounds in superb specimens of pagodas, stupas, and palatial buildings. But one building stands above the tallest in the capital city- the Grand Hotel.

The hotel is located in the prime area of the city within a walking distance to cashino Nepal, Swoyambhunath Temple, corporate houses and shopping center.

Located in the finest residential area, Grand Hotel lives up to its name. Within its immaculate, tastefully designed interiors you will find the luxury and aminities your heart desires.

Facilities of Grand

• 24 hours room service
• Business Center
• Wi-Fi hotspots
• Beauty parlor and barber shop
• Baby sitter
• Banquet and confrence hall
• Car parking
• Outdoor swimming pool
• Doctor on call
• Health club
• Laundry service
• Safe deposit locker
• Shopping arcade
• 24 hrs currency exchange service

Resturants and Bars

• Maharaja Resturant with gazal
• Rendezvous Coffee shop
• Aroma Bar
• Jharna tea lounge

Rooms

 84 deluxe rooms and 7 suites elegantly furnished with attached bath and shower, centeal air condition with individual room temperature control, multichannel television,

mini bar, and hair dryer.

3.The Shankar Hotel
Hotel Shankar is a palace; a palace built built at the turn of the century by a Rana maharaja with a penchant for French architecture. It was converted into hotel in 1964. You live in a palace when you live with us.

Ninety four luxury rooms, ten suites, two restaurants, two bars, a swimming pool, a coffee shop, four channel music, spa.
The rooms and Kailash Hall of the hotel of the shankar are a travelers and conferees delight.
You can dine in either Kailash or any of the either restaurants and bars at Hotel Shankar. You can host a party, hold conference, you can have well furnished rooms when you book a suite at a Shankar.

Services and facilities of Shankar
94 comfortably appointed rooms
10 elegant suites with king bed
Wall to wall carpentry
Air conditioning in bedroom
T.v. and mini fridge available
Private telephone
Daily laundry service

Restaurants and Bars
Kailash
The kruti bar
One eyed bar

4. Hotel Vaishali

      Nestled in the Himalaya, sandwiched between the two giants India and china, is Nepal - home to two of the world's great religions, Hinduism and Buddhism. It's exotic reputation comes from it's incomparable blend of high mountains and rich culture. Rolling hills, broad valleys and lush jungles are crowed by the frozen peaks of the central Himalayan range, including eight of the ten highest mountains on earth.
Vaishali one of the grandeur colossal hotels of Kathmandu, snuggled in the Himalayan kingdom of Nepal. Vaishali an emblem of purity & elegance, where one can get all sort of modern luxurious as well as Nepali tradition & culture.

 

Location:

    Situated at the most center part of the city the main tourist attraction center, Thamel 9 kms. Away from the International Airport, Kathmandu.

Guest services

• 24 hrs. Room Services
• Business Centre
• Safe deposit Lockers.
• Shopping Arcade
• Mail & Postal Service
• 24 hrs. Currency Exchange
• Credit Cards Accepted: American Express, Master Card, Visa Card,
• Doctor on call
• Travel Counter
• Beauty Parlour
• Car Rental
• Barber Shop
• Health Club
• Swimming Pool
• Luggage Storage
• Laundry & Valet Service 

Accommodation

     Vaishali offers guests a choice of 95 centrally Air conditioned elegant rooms with 8 splendid suites, all rooms are elemented with color TV with remote control , individually controlled Air Conditioning, international direct dial, attached shower baths.

Food and Beverage outlet:

    Rang Mahal

    Paanchali

    Trishna

    

5. Hotel Blue star

    

    Surrounded by lush green mountains, a serene valley, where the Hindu and Buddhist culture coexist. Hospitality comes so naturally to the people of Kathmandu. Natural smile and traditional welcome(Namaste), Makes every visitor feel like Royalty. Kathmandu, the land of beautiful temples and stupas, the land of hospitality.

  So close to nature.....So full of life! Welcome (Namaste) to The Blue star Hotel, Kathmandu Welcome to very special world The Hotel is equipped with 15 double rooms, 48 twin rooms, 8 deluxe suites, 2 family apartments of 1 bed and 3 family apartments of 3 beds each with living room, dining room, fully equipped kitchen and a private terrace.

  

Accomodation

 

    The Hotel is equipped with 15 double rooms, 48 twin rooms, 8 deluxe suites, 2 family apartments of 1 bed and 3 family apartments of 3 beds each with living room, dining room, fully equipped kitchen and a private terrace.

• Single/ Double/ Twin rooms
• Deluxe Suite
• Apartments 

  

Conference halls

The Blue star Hotel has always prided herself as a conference hotel with a total of 6 halls of various sizes and capacity. We are fully geared to look into your conference needs.

1.Sidartha

2.Sidartha stage

3.Visakha

4.Manjushree

5.Dipankar

6.Tara

7.Visakha terrace

Restaurants and bars

    1.Lumbini

   2. Mandala

Classification of Hotels on the basis of facilities

1 star Hotels  

•  Permanent building with yard, garden and should have parking arrangements.
• Clean and comfortable rooms with basic furniture.
• Restaurant should be clean and hygienic.
• 25% staff should be involved in service and production sector should be trained.

2 star Hotels

• Better facilities as compare to 1 star hotels.
• There shall be safe deposit locker.
• There shall be information desk.
• Television should be present in some rooms.
• 50% staff involved in service and production should be trained.
• 25% service staff should have the knowledge of the foreign language.
• 80% managers should have diploma in hotel management.
• At least 20 bed rooms should be present in two star hotels.

3 star Hotels

• There should be at least 30 rooms.
• T.V. in all rooms.
• Air condition should be present in each rooms.
• 25% front line staff should be able to speak and write in English.
• Popular uniform should be provided to staff.
• Telephone with direct local call facilities in each rooms.
• Travel desk should be present.
• Some extra rooms and bath rooms supplies should be present in each rooms.

4 star Hotels

• At least 50 rooms should be present.
• Coffee shop, bar, swimming pool, health club, hair drier, hair dressing, and beauty saloon should be present.
• 24 hours room service and staff on duty should be present.
• Hotel should be well decorated and furnished.  
• World wide telephone communication in each rooms.
• Baby sitting service should be available.
• A/C, minibar, T.V, safe deposit should also present in each rooms.
• 75% staff should be well trained.

5star Hotels

• There should be at least 70 rooms.
• Better facilities and quality service compared to  4 star Hotels.
• There should be arrangement of minimum 2 superior/ speciality restaurants.
• All the staffs should be well trained.
• Shopping arcade should be present.
• There shall be arrangement of sports facilities like squash court, tennis court, table tennis, snooker etc.
• Swimming pool, casino should be present.

5 star hotels of Nepal(Independent Hotels)

1.Hotel Yak & Yeti(Kathmandu, Durbar Marg)

Located in the heart of the Kathmandu, Nepal in the Durbar Marg, Hotel Yak and Yeti is the five star duplex hotel. Having the emerald garden away from all the shops and adventure of Kathmandu city.

Hotel Ya and Yeti has 270 fully equipped rooms with 150 Duplex rooms and the suites. The rooms have extra facilities need for the guests.

It is equipped with the lobby, a new lobby bar, swimming pool and tennis court and also the shopping arcade. It has also the health club and fitness center for the guests.






Facilities of Hotel Yak and Yeti

1. Unscaled guest rooms.
2. Unscaled restaurants.
3. Convention center.
4. Regal hall.
5. Regency hall.
6. The viceroy room.
7. Fitness center.
8. shopping arcade.
9. Safe deposit locker.
10. 24 hrs money exchange.
11. laundry/valet service.
12. Baby sitting.
13. Mail services/postal services.

Rooms

   This hotel has got 270 rooms including standard and the duplex categories. It has got 5 floors and 4 guests elevators. Includes superior and club shangri la rooms also.



   Check out time 12:00 hour.
   Check in time  13:00 hour.

Restaurants and Bars

•  Sunrise cafe.
• The chimney.
• The piano lounge.

2. Hotel shangri-la (Kathmandu, Nepal)

  Located in Kathmandu valley with the scenario of the high Himalayas, the shangri-la hotel has got one of the 5 star grade in the hotel industry. The cultural richness of the society creates an intricate fabric which could be overwhelmed.

Hotel shangri-la has got intimate 97 rooms property with 22 state of art rooms at the topmost floor, 2 deluxe suites, 66 superior rooms and 5 executive suites.

This hotel is equipped with the several bars and restaurants.

Facilities of shangri-la hotel

1. Meeting halls.
2. Restaurants.
3. Health club.
4. Swimming pool.
5. Safe deposit locker.
6. Baby sitting.
7. Shopping arcade.

Rooms

 As per the hotel's standard.

Restaurants and Bars

• Shambala Garden
• The jazz Bar
• Shangri-la wheels
• Shangri-la Bakery

3. The Malla Hotel

  Located between the royal palace and Katmandu's fashionable tourist district, Thamel, in the heart of the city. It is located 20 minutes drive from the Tribhuwan International Airport.

Hotel Malla offers excellent accommodation and a well equipped business center and conference facilities.

It has several fine dining restaurant with several cuisines such as Italian, continental, etc. and the luxury of the cocktail club.

Facilities at Malla

1. Multi Channel colour TV.
2. Mini bar.
3. Conference hall.
4. Laundry cleaning.
5. Shopping arcade.               
6. Barber shop.
7. Beauty parlor.
8.  Health club.
9. Well furnished rooms.

Rooms

 Malla Hotel offers 125 well furnished rooms with 50 executive rooms and 20 apartments and suites with air conditioning and minibar with having the view of wining gardens.

Restaurant and Bars

• The Tara.
• The imperial pavilion.
• The patio.
• The rendz-vous.
• The cocktail club.

4. Hotel de l' Annapurna(Durbar Marg, Kathmandu)

  The first five star hotel in Nepal, Hotel de l' Annapurna. Located in Durbar Marg, Kathmandu, Hotel de l' Annapurna is offering its best since the date of its establishment from 1965, having base camp at a gracious sanctuary in the heart of the city, situated on an expanse of 5.53 acres at Durbar Marg. It is also in close proximity to the city's financial District.

 A room at Annapurna begins with a liberating sense of space. The guest rooms or suites is often among the finest destinations.

You will enjoy a restful sleep because esch sensory detail has been carefully refined to be just right.

Facilities at Annapurna

1. Meeting/Banquet facilities.
2. Bell desk.
3. Swimming pool.
4. Health club.
5. 24 hrs e mail/ fax.
6. Barber/ beauty parlor.
7. Baby sitting.
8. Free safe deposit locker.
9. Currency exchange.
10. Shopping arcade.
11. Cashino anna on its premises.

Rooms

 

  There are 70 standard rooms, 81 superior rooms, 3 executive rooms, 1 deluxe suite and all 155 elegant and restfull rooms and suites with modern aminities.

5 star hotels in Nepal( Franchised Hotels)

1. SOLTEE CROWNE PLAZA(Tahachal,Kathmandu)

                 Soltee Crowne Plaza .Kathmandu is set in the suburbs of Tahachal . spread over 11 acres of space having surrounded by the gardens.Located from just about 15 minutes from the airport.

Soltee Crowne Plaza has the 283 comfortable bedrooms that are tastefully designed with the modern amenities attentive room service is one of the most that is provided by the hotel for your convenience.

Equipped with conference rooms, capable to accommodate up to 600 delegates, this is the one of the good destination for you. You can unwind the health club, swimming pool, sauna, tennis including several games.







Facilities of Soltee:

1.  Health and fitness center.
2. Spa facilities.
3. Laundry services.
4. Travel services.
5. Entertainment and Recreation.
6. Hotel shops.
7. Special activities and services for children.
8. Business Services.
9. Public space data service.

Rooms

• 282 Guest rooms.
• 16 suites.
• 156 single bedded rooms.
• 126 double bedded rooms.
• 77 others.

Restaurants and Bars

    Guest can start their day with the delicious multi cuisine breakfast served at coffee shop. The Rodi bar is an ideal place to relax as well as to taste the choicest drinks as well as snacks too.


Credit cards accepted

• Master card
• Visa card
• American express
• JCB

Check in time 2:00 PM
Check out time 11:00 AM



2. RADISSON HOTEL( Kathmandu, Lazimpat)

     Located in Lazimpat ,Kathmandu, Radisson Hotel is in the heart of the Kathmandu near Thamel. Adjacent to the royal palace and within the easy walking distance to exciting areas such as Durbar Marg, Thamel etc. It is situated 9 kms away from the International Tribhuwan Airport.

Radisson offers 160 well furnished modern rooms and having the spectacular views of the city of Kathmandu and the surrounding mountains.

It is equipped with meeting and the banquet space having a capacity to appoint up to 800 people, swimming pool at the rooftop and full health services such as sauna, steam bath and exercises facilities as per the guest need.

Facilities of Radisson

1. Relax in comfortable hotel rooms.
2. Health club
3. Banquet services.
4. Laundry services.
5. Hotel shops.
6. Complimentary local newspaper.
7. Hair dryer.
8. High speed Internet access.
9. Minibar.
10. In room safety deposit box.

Rooms

  

    160 beautifully appointed rooms, including deluxe rooms, suite rooms, club rooms, superior rooms.

Restaurant and bars

  

   Fun cafe offers delicious menu items and buffets featuring both western and Asian specialities. Corner bar provides exotic cocktails in a relaxing environment.

                                                                                                       

3.HYATT REGENCY(Kathmandu, Chabahil)

    Located in 4 kms away from the tribhuwan international airport and close to the business and the shopping areas. It is situated near the road of boudhanath stupa. Hyatt regency has 37 acres of artistically lands scaped grounds.

Hyatt Regency offers 290 rooms with the king bed, suites, single ones, double rooms with the spectecular view of kathmandu and the sorrounding.

It is equipped with the concirge services, banqueting facilities, resturants and bars and the facilities of the health club and so on.

Facilities of Hayatt Regcancy

1. 24 hours in room dining.
2. Business center.
3. Confrences and meeting centers.
4. Babysitting facilities.
5. Airport picking up and take off facilities.
6. Lobby shops.
7. hair drier.
8. Mini bar.
9. High speed WIFI internet acess.
10. Satellite channels.

Rooms

  290 rooms with the suite rooms, king bed, Regency club rooms, double rooms within the area of 37 acers of land.

Resturants and Bars

• Lounge seasonal high tea.
• Terrace snacks and beverage.
• Fox resturant and bar offering european and italian specialities.