Star Ranking

In addition to the approval of the hotel project at the planning stage from the point of view of its suitability for foreign tourists, the hotel on completion is inspected as a functioning establishment or approval and placement in the appropriate "star" category. There are five such categories ranging from 5 star for hotels which offer luxury features, to one star for hotels which offers adequate standard of comfort and cleanliness. for the guidance of entrepreneurs in planning a hotel to qualify for a particular category, the government dearly lays down the facilities expected of establishments in each category.

A detailed study and analyses of the whole system of classification prevalent in various countries shows that there are no uniform criteria at the international level for grading and classification of hotels. When inquired the reaction of the tourists, it was pointed out that it is more important to list facilities alone with the rates fixed, thereby giving them the choice to select. Quality is more important to them than the physical aspects of the hotel.

Many hoteliers pointed out that the star system creates an impression of luxury and waste an artificial label with unwanted connotations. material criteria are unsatisfactory. These criteria's 30 not contain any build in guarantees. Facility wise, a hotel will not merit any consideration of, for instance, it does not employ sufficient personnel. Quality of services is very important consideration. After all, hotels constitute a service industry.